Has a work colleague’s particular—or peculiar—behavior ever driven you to a manager for resolution? Or, if you have not taken the step to report an issue, have you tried testing some way to make it disappear? Here’s your opportunity to place yourself in both scenarios, but as a manager—to imagine how you might address a challenging employee’s behavior, and to check your application of techniques designed to resolve problem behavior.

Shaping Employee Behavior and OB in Action Case Study—Developing a “Dream Team”